When our terms are updated
Our legal documents carry a version number, every version stays published permanently, and the version you accepted is recorded on your account. This page explains what happens when one of them is updated, so there are no surprises.
The short version: your integration is never interrupted, and you always get advance notice of anything that matters.
Most updates are simply published
Section titled “Most updates are simply published”Most changes clarify wording, add detail, or correct a formulation. They do not alter what either side owes, so they take effect when they are published. You are not asked to do anything, and your recorded acceptance keeps naming the version you accepted.
If such an update is recent, you will see a short note in your dashboard with a link to the new text, so you can read it if you want to.
Some updates come with thirty days’ notice
Section titled “Some updates come with thirty days’ notice”When a change affects your rights or your obligations, for example the fees you pay or the scope of what we commit to, it is treated differently. Article 21 of the terms gives you both notice and a choice.
We tell you first, by email and in your dashboard. The message names the document and the new version, lists what changes in plain language, links to the full text, and gives the date it takes effect.
That date is thirty days later. The clock starts when we tell you, not when we published, so you always have the full period.
Nothing changes for you in the meantime. Your integration, your keys and your operations are unaffected, and you are asked for nothing.
A reminder goes out a week before. If we have not recorded your acceptance seven days before the date, we write again. Only to those who have not confirmed: if you already have, you hear nothing more.
On that date, the new version applies. The workspace owner is asked to confirm it in the dashboard, which is how we keep a precise record of what was agreed and when. Only the owner is asked, since the agreement is with the account holder; the rest of your team is informed and never interrupted.
Confirming is asked, not enforced. Nothing stops working if you do not click. Article 21 provides that you are deemed to have accepted an amendment unless you tell us you refuse it before its effective date, and that continued use of the service after that date constitutes acceptance. We ask because a recorded confirmation is a far better record for both of us than an absence of objection.
Your API keeps running
Section titled “Your API keeps running”This is worth saying plainly, because it is the question every integrator asks. Nothing is ever cut off. Requests signed with an API key keep working throughout, including after the effective date and whether or not anyone has confirmed. Your dashboard keeps working too. We do not interrupt your payments over a change to our terms.
If an update does not suit you
Section titled “If an update does not suit you”You can close your workspace at no cost before the effective date, from your dashboard settings, on your own and without asking us.
Nothing is held back. A workspace can only be closed once its balance is zero and nothing is in flight, so your funds leave before your account does. The thirty days exist so you have time to do that comfortably.
Reading and keeping the text
Section titled “Reading and keeping the text”Every published version stays available permanently at a stable address, in French and in English, as plain text and as PDF. Your dashboard lists the versions your workspace has accepted, with the date and a fingerprint of the exact text, so what you agreed to can always be reproduced.
The French version of each document is the authoritative one.